Gartner IT Services

Overview and Key Features:

The University maintains a 3-tiered license with Gartner. Gartner provides IT research, contract and RFP consulting, implementation guides. toolkits and templates for IT assessments, and access to analysts for consultations on a broad range of topics.

The three tiers are:

Campus Core – Available to ALL active University community members.

Gartner for Technical Professionals (GTP) – Available to all University IT staff. There is a limit of 1000 named seats.

GTP offers additional research materials, analyst calls, and access to Gartner Webinars.

Gartner for Technical Leaders (GTL) — Limited to 5 seats. Provides additional levels of research beyond GTP content, and access to higher-level analysts, and Gartner conferences.

Getting Started:

Analyst Calls

IT staff across the tri-campus can request a call with a Gartner analyst to get personalized advice for IT initiatives and discuss strategy, solution design, product comparison, implementation best practices and more.

Peer Community

Use the Gartner Peer Community to get advice from your peers, exchange ideas and understand how they are leveraging new technologies. The peer community is a network of Gartner end-users that IT staff can connect with. Users can also read peer reviews of vendors and products.

IT Score

IT leaders can use the Gartner IT score to benchmark key functional processes and activities. This tool includes assessments for business strategy, data and analytics, security and risk management, applications, infrastructure and operations, and software engineering.

Get Help:

If you have any questions about Gartner, contact  Marden Paul, Director, Planning, Governance & Assessment.

EduRoam

Overview and Key Features:

Eduroam is a system that is employed by many universities to allow visitors to access their wireless networks using their ‘home’ credentials. For example, a University of Toronto community member can connect to the Ryerson University wireless network by entering “UTORid@utoronto.ca” (substituting the individual UTORid) and password. A Ryerson University community member can connect to the University of Toronto’s wireless network using their assigned credentials.

Getting Started:

University of Toronto (U of T) students, faculty and staff visiting other institutions:

If you are visiting another institution that is part of the Eduroam Wi-Fi network, login to Eduroam by entering [your UTORid]@utoronto.ca and your UTORid password.

U of T visitors from a participating Eduroam institution:

The Eduroam network at U of T is accessible to visiting scholars from other participating Eduroam institutions. Simply connect to the Eduroam Wi-Fi network using your home institution credentials.

Before leaving your home institution, check that your device can connect to the Eduroam Wi-Fi network. If you encounter any issues, contact your institution’s help desk for assistance.

A note for U of T faculty and staff:

U of T faculty and staff with valid UTORid credentials can create up to five unique guest Wi-Fi credentials. The duration of these credentials is valid for a maximum of up to five days. To create your guest Wi-Fi credentials, visit the eVA self-serve portal at: eva.eduroam.ca.

Conference / special event Wi-Fi:

If you are hosting a conference or other special event at U of T and would like to create a custom SMS passcode for your attendees, please contact your local information technology (IT) help desk and they will be able to create the event passcode for you. Custom SMS event passcodes can be used to automatically generate up to 1,500 unique login credentials for a maximum of 10 consecutive days.

Get Help:

Grade Submission Service (eMarks)

Overview and Key Features:

eMarks is the University’s grade submission system designed for instructors and departmental chairs/approvers. It facilitates the online submission of course marks and grades, amendments, and departmental approvals ensuring a streamlined and efficient process for managing student assessments.

eMarks allows instructors to submit final course marks and grades, amend previously submitted marks and grades, and track any changes made to a student’s grade. Departmental Chairs use it to review and approve submitted grades for final submission. Administrative Staff use eMarks to oversee the grade submission process and ensure compliance with university policies.

Getting Started:

eMarks Login Page

Note: Instructor accounts are automatically set up based on teaching assignments in courses in ROSI

Get Help:

eMarks Help Form
eMarks FAQ
eMarks Faculty Administrator Manual
Learn about the configuration of faculty settings and opening of academic sessions for marks submission. This manual provides step-by-step instructions and detailed procedures to ensure administrators can effectively manage the eMarks system.

Curriculum Publisher

Overview and Key Features:

Curriculum Publisher (CP) is an online application that allows Divisions and Departments to publish course and program offerings to their divisional calendars. It stores archived calendars for easy reference and is a critical tool in providing important information to students. CP is developed and managed in-house by the Student Information Systems products and Applications Team at ITS.

Getting Started:

Authorization to CP is restricted to staff and faculty who require access for their duties. If you are required to make changes to front matter, please contact the member(s) in your divisional governance office who are already approved as Administrators. They can submit a request on your behalf.

If you are an administrator and would like to login, add administrative-login at the end of the calendar URL. For example, if you are preparing to edit the UTM calendar in Production, add administrative-login at the end of https://utm.calendar.utoronto.ca/. Enter your UTORid and CP password. Don’t forget to change your password upon your first initial login.

Get Help:

Curriculum Publisher Documentation

This page includes various training materials such as short-learning videos, how-to articles, and FAQ on Curriculum Publisher (CP). New and existing users are encouraged to go through each video in order and read the documentation for a better understanding of CP.
Knowledge Base Articles are also available on ServiceNow (ESC). In addition, you can visit the Curriculum Management Documentation page to understand the correlation between Curriculum Management and Curriculum Publisher.

Curriculum Management

Overview and Key Features:

Curriculum Management (CM) is the University’s institutional Curriculum Management system. It provides a centralized and searchable inventory of all approved Undergraduate and graduate course/program information from current participating Divisions at the University of Toronto. It is also an online workflow solution that efficiently manages proposed course and program changes. It allows divisions to create, organize, edit, and approve course and program information.

The benefits of this system include:

Reduced level of effort associated with manual processes
Standardized templates for Courses (and Programs)
Web forms rather than multiple competing versions of Word documents
Proposals created online and use automated approval workflow
Management of curricular catalog inventory and history from any online device
A central source of curricular data to be consumed by other University Systems

Getting Started:

Get Help:

Learning Management System (Quercus)

Overview and Key Features:

The University of Toronto’s academic technology toolbox is powered by Quercus.

Quercus is based on the Canvas Learning Management Engine by Instructure, which offers advanced content design, a variety of student communication tools, easy-to-use course administration features and a mobile application for access to key functions from a phone or tablet. Through a number of built-in tools and effective integration of other educational technologies, this powerful “app store” platform allows for greater pedagogical flexibility and engagement.

Getting Started:

Once you are signed into Quercus, you should be able to see a list of your courses on your Dashboard. If you are unable to see your course, verify the following:

You must have active status in HRIS to be added to a course via ROSI. Contact your Business Officer or divisional Human Resources Officer to confirm that your status in HRIS is active.
The Course must be created in ROSI, and you must be assigned as an instructor to the appropriate sections there. Contact your departmental ROSI coordinator to ensure that the course has been created and that you are properly assigned in ROSI.

Changes in ROSI or HRIS can result in a loss of access to your courses in Quercus. If you lose access to your courses at any point, reach out to the individuals listed above to verify your status in HRIS and ROSI.

All courses on Quercus follow the Course Life Cycle. Please review the timeline to confirm whether you should have access to your course.

NOTE: Any changes made in ROSI or HRIS will be reflected in Quercus within 24-48 hours.

Get Help:

Visit the Quercus Quick Guide for Information on:

Navigating Your Course
Accessibility and Quercus
Add Course Content
Add TAs and Course Staff
Announcements & Communication
Assignments & Grading
Build and Customize Your Course
Discussion Board

And many more…

Screen Capture and Recording (TechSmith Snagit)

Overview and Key Features:

The University of Toronto has licensed TechSmith Snagit as the institutional lecture recording solution to provide screen and audio recording. Resulting videos are saved locally on the computer where they were recorded and can be shared via streaming services such as U of T Libraries’ MyMedia or Microsoft OneDrive).

TechSmith Snagit is available to Faculty, Staff and Students with a valid UTORid.

Getting Started:

Get TechSmith Snagit

Visit the Academic, Research & Collaborative Technologies Snagit License site here and log in with your UTORid and password.
Complete and submit the form.
Download and open the installer. Follow the steps as shown.
Copy the Snagit Software License Key shown on license site.
Note: This license key is private and owned by the University. Do not share or distribute this license key with others.

Get Help:

Please refer to the Snagit Tutorials site for more documentation and video walkthroughs on all Snagit features.
Record a video (Snagit Tutorials)
Take a screenshot

iClicker – Classroom Response System

Overview and Key Features:

iClicker (commonly called “clickers”) is a classroom response system currently supported at the University of Toronto. iClicker Cloud works in combination with presentation software like PowerPoint or Keynote. Instructors use the software to pose multiple-choice questions to students during class.

iClickers are a great way to increase student engagement, especially in large classes, and provide immediate feedback on student understanding of the course material.

Following the University’s open tendering process for audience response tools, iClicker Cloud (integrated with Quercus) is available for supported use. The iClicker solution has a fee associated with it, usually paid for directly by students (although some departments may purchase the solution for their students; the exact arrangements should be confirmed on a departmental basis with the local EdTech support team).

Getting Started:

Instructors, login to iClicker Cloud at: instructor.iclicker.com

(instructors and students must use their university email address when creating an account with iClicker)

Create your Courses in iClicker:

When creating your course in iClicker Cloud, select the Enrollment option “Students must be invited to this course“.
Once your iClicker course is created, in the settings area, select the “Integrations” tab and follow the Canvas integration prompts “Connect to Canvas” to select the Quercus course you wish to sync roster and grade information.
Add your students to your iClicker course through Roster Sync.

All iClicker assignment and quiz setup occurs in the iClicker Cloud interface, not in your Quercus course.

Get Help:

For additional guides and support articles, visit the iClicker tool page here.

Course Evaluations

Overview and Key Features:

The Course Evaluation System allows students to provide feedback on their learning experiences to faculty.

The University of Toronto is committed to ensuring the quality of its academic programs, its teaching, and the learning experiences of its students. An essential component of our commitment to teaching excellence is the regular evaluation of courses by students.

Our online course evaluations framework offers faculty, academic administrators, and students meaningful information about students’ learning experiences in U of T courses, both broadly speaking and within the context of each academic discipline.

Getting Started:

Instructors/Administrators

Access reports and how-to guides, In-class protocol strategies, policy documents, and more.

Students

Access evaluation data from previous courses, strategies on providing good feedback, and more.

Important Dates

Course evaluation periods, report release dates.

Get Help:

Contact

For in-depth consultations (For Instructors and Administrators):

Book a consultation

For all general course evaluation questions contact:

course.evaluations@utoronto.ca

Group Management Service (UTORGrouper)

Overview and Key Features:

UTORGrouper is the controlling authority for groups at UofT. Grouper simplifies group management by allowing you to delegate group management or visibility. Grouper enables you to manage your unit’s access groups centrally and have them flow to other services.

Getting Started:

Use your UTORid to log into UTORGrouper.
Note: To access UTORGrouper, you need to be connected via UTORvpn or AdminVPN.

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket. You’ll get an autoreply with a link to the ticket.

Useful Guides:

Grouper currently handles approximately 100 applications, with many more expected to be added over time. Your first point of contact for help is the application administrators or your help desk.

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket.