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WordPress Shared Hosting

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Overview and Key Features:

This resource is available for academic and administrative use. This website design service is offered by ARC for all academic and administrative units and departments.  Cost depends on the size and scope of the website. Design and development work is provided on a case-by-case basis.

Help - Free computer icons   Getting Started:

The creation process is relatively simple:

  1. Decide on a domain name, one that ends with ‘utoronto.ca’
  2. Request approval of the domain name by reaching out to

webservices@utoronto.ca

  1. We’ll create a temporary website for you (we call these “staging” sites), so you can get started on content right away
  2. Login, add content, change theme and design

When everything looks good, we’ll finalize the launch.

Question mark - Free communications icons   Get Help:

Please feel free to contact us at webservices@utoronto.ca

VoIP Calling

Voip - Free technology icons

Overview and Key Features:

VoIP stands for Voice over Internet Protocol. It is a technology that allows you to make voice calls using a network connection instead of a regular (analog) phone line. VoIP converts your voice into a digital signal for transmission. VoIP services are provided by the Telecommunications (Telecom) team in Enterprise Infrastructure Solutions (EIS) in Information Technology Services (ITS).

Services:

  • Microsoft Teams Phone as the University’s main VoIP solution for making and receiving phone calls.

Features:

  • Teleconference and videoconference calls
  • Access to voice messages via email
  • Ability to use computer with a headset instead of a physical phone

Help - Free computer icons   Getting Started:

Question mark - Free communications icons   Get Help:

  • To move, add, change or delete something for Teams Phone: Get Help (where does this linked to?)
  • For help with a VoIP , contact voipsupport@utoronto.ca or call 416-978-VOIP (8647)

Documentation - Free business and finance icons   VoIP FAQ

UTSend

Product overview - Free business icons   Overview and Key Features:

UTsend is a secure file transfer service used for sharing content, including Level 4 data, with internal or external users. All files are encrypted, authenticated, and virus-scanned.

University members can upload files and send file request links through UTsend. Email (e.g., Microsoft Outlook) may be used for general communication but it is not encrypted and should not be used for sharing or storing L4 data. Recipients will receive UTsend notifications via email but all file transfers will occur through the UTsend website.

Use UTsend to send or receive confidential and sensitive (L4) data which can include, but is not limited to:

  • Social Insurance Numbers
  • Banking Information
  • Medical and Health Records
  • Insurance provider information
  • Payroll and Tax forms
  • Usernames and passwords
  • Any personal identifiable data (PII)

Help - Free computer icons   Getting Started:

UTSend can be accessed using your UTORID at: https://send.utoronto.ca/

You can send a file to someone via UTSend by “dropping off” that file into the application. Downloading a file that someone else has sent to you is referred to as a file “pick up”.

UTSend hosts files for 14 days so this service is not suitable for long-term storage. Please keep a downloaded copy of any files transmitted via UTsend in another appropriate location for your own records.

Question mark - Free communications icons   Get Help:

Please feel free to contact us at  utsend@utoronto.ca

UTAlert

Message - Free communications icons

Overview and Key Features:

UTAlert is a service that allows the University to quickly send important messages via email, SMS text and mobile app push notifications. UTAlert complements other University communications channels, such as websites and social media.

All current members of the University community are automatically subscribed to the system for University-issued mass notifications using their official U of T email address.

Help - Free computer icons   Getting Started:

The University will use the UTAlert system to send you messages via email, SMS text, or mobile app push notification.

UTAlert texts will come from the phone number 855-756-1140. Creating a contact on your phone for this number called “UTAlert” may make it easier to identify text notifications.

The UTAlert website provides the ability to customize your notification options.

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Email – Outlook (UTmail+)

Outlook Logo and symbol, meaning, history, PNG, brand

Product overview - Free business icons   Overview and Key Features:

With the new UTmail+, you get all the email features you know and rely on plus increased functionality. Automatically organize your inbox and share documents by connecting to Microsoft 365’s OneDrive. You can connect from anywhere: log in to Outlook/UTmail+ online or download the Outlook desktop and mobile apps to access your email from any device.

Help - Free computer icons   Getting Started:

Web Version

To access the Outlook (UTmail+) Web interface, sign in to your work account at mail.utoronto.ca. For the first time, the page will prompt you for UTORid confirmation.

Desktop Version

A downloadable version of Outlook is included to the Microsoft 365 package and available for University of Toronto-owned computers under the Microsoft Campus License Agreement.

Question mark - Free communications icons   Get Help:

If you’re looking to get started or have any questions or concerns, we recommend beginning by reviewing the relevant resources:

Recommended External Resources

Support Level: Advanced support available

Onedrive

Tip! – File Sharing in OneDrive – Teaching & Learning

Product overview - Free business icons   Overview and Key Features:

Using OneDrive, you can securely store all your personal files in one place, easily share them with your colleagues and access them from any device.

With OneDrive, you can also:

  • Control the sharing rights on your documents and access files remotely.
  • Eliminate the need to send files to yourself by email: you no longer need to use your inbox for document storage.
  • Better collaborate with colleagues by editing and sending changes to OneDrive email attachments in real time through UTmail+. There is no need to collate multiple recipients’ edits and comments.
  • Keep track of document comments and edits in one place, not across multiple copies of a document.

Help - Free computer icons   Getting Started:

Web Version

To access the OneDrive Web interface, sign in to your UTmail+ account (Outlook). Then, click on the application launcher (the waffle icon in the top left corner) and select OneDrive

Desktop Version

Faculty members, librarians, and administrative staff with at least a 20 per cent appointment can download and install OneDrive on up to five personal devices the Office home page.

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Recommended External Resources:

Support Level: Basic support only

MS Visio

File:Microsoft Office Visio (2019).svg - Wikipedia

Product overview - Free business icons   Overview and Key Features:

Microsoft Visio is a diagramming tool that is part of the Microsoft Office suite of productivity software. It is primarily used for creating various types of diagrams, such as flowcharts, organizational charts, network diagrams, and more. Visio provides a user-friendly interface with a wide range of shapes, templates, and tools to help users visualize and communicate complex information effectively.

Key features of Microsoft Visio include:

  • Templates and Shapes: Visio comes with a large library of templates and shapes that cater to different types of diagrams and industries. This makes it easy to start creating diagrams without having to design everything from scratch.
  • Customizable Diagrams: Users can customize shapes, lines, colours, and other elements to create diagrams that suit their specific needs. This flexibility allows for the creation of professional-looking diagrams.
  • Export and Integration: Diagrams created in Visio can be exported in various formats, including PDF, image files, and even web pages. This makes it easy to share diagrams with people who may not have Visio installed.

Help - Free computer icons   Getting Started:

  • UTmail+ Home
  • Log in to your online Outlook/UTmail+ account and click on the waffle in the top left corner. Select the Visio tool.
  • Visio web-based version is available for Faculty, Staff and Students.

If the full version of Visio is required it must be purchased through the License Software Office at uSource.

 

MS Teams

Microsoft Teams - South Piedmont Community College

Product overview - Free business icons   Overview and Key Features:

Microsoft Teams is a chat-based collaborative workspace that brings together people, content and conversations. With Teams, channels of colleagues can create content while collaborating with one another at the same time. Users can share files through Teams both internally and externally, and access their team files on SharePoint.

The powerful chat functionality of Teams enables instant text, audio, and video communication among university colleagues. It integrates Office apps like Word, Excel, PowerPoint, and OneNote, offering a collaborative experience.

Help - Free computer icons   Getting Started:

Desktop Version

While Microsoft Teams is available as a web app, the Teams desktop client is recommended for a more robust experience. The desktop version offers better integration with Microsoft 365, efficient resource use, and enhanced notifications.

Question mark - Free communications icons   Get Help:                    

If you’re looking to get started or have any questions or concerns, we recommend beginning by reviewing the relevant resources:

Report a security incident to the Security Team

Support Level: Basic support only

MS Stream

Automate Office 365 Group Creation Within Your Business | Envision IT

Product overview - Free business icons  Overview and Key Features:

Microsoft Stream is a secure video service that allows you to share recordings of classes, meetings, presentations, training sessions and related videos. With Stream, users can access their videos on multiple devices from any location and deliver both live and on-demand videos to curated audiences.

Help - Free computer icons   Getting Started:

To access Stream, sign in to your UTmail+ account (Outlook). Then, click on the application launcher (the waffle icon in the top left corner) and select Stream

Storage Note

It’s important to note that, unlike Stream Classic, the new Stream integrates with Microsoft 365, allowing for video files to be stored and shared directly within OneDrive or SharePoint which may impact storage quotas.

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Recommended External Resources

Service Level: Basic support only

MS Power Platform

Product overview - Free business icons   Overview and Key Features:

Microsoft Power Platform is composed of two key products and other services: Power Apps and Power Automate.

  •  Power Apps: Microsoft Power Apps is a suite of apps, services, and connectors, as well as a data platform, that provides a rapid development environment to build custom apps for your business needs.

  • Power Automate: Microsoft Power Automate is used to automate repetitive business processes. Beyond simple workflows, Power Automate can send reminders on past due tasks, move business data between systems on a schedule, talk to more than 600 data sources or any publicly available API, and can even automate tasks on your local computer like computing data in Excel.

Help - Free computer icons   Getting Started:

UTmail+ Home

Power Apps and Power Automate are available to all full-time staff and faculty.

Once you receive confirmation, log in to your online Outlook/UTmail+ account and click on the waffle in the top left corner. Click on “All apps”. Select the Power Apps or Power Automate tool.

If you don’t see Power Apps and Power Automate under your M365 apps launcher, please check your eligibility Microsoft 365 Licensing – Toolkits for staff, faculty, students and other community members and ask your local IT helpdesk to submit a Microsoft 365 License Exception Request.

Get Started with Power Platform environments (FAQ and best practices)

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Overview of Microsoft Power Platform (Microsoft)

Support Level: License provisioning and Governance only.