Archives

IT Services Catalogue

The IT Services Catalogue service offering advises on available IT services at University of Toronto.

Enterprise IT Update Committee

The Enterprise IT Update committee is a forum for divisional and departmental IT leaders to learn about and discuss enterprise-level technologies, practices, policies and procedures. The committee meets quarterly.

Production Control

The Production Control team is responsible for running programs (batch jobs) for the University’s SAP system. These jobs produce reports, generate data sets for secondary or dependent systems. Production Control assures that jobs are sequenced efficiently to get the optimum throughput.

Campus Wi-Fi

The Campus Wi-Fi service offering conveys access to the university’s online resources as well as general outside access. It is widely available across the University of Toronto tri-campus area.

System Status Panel

The System Status Panel service offering advises on the current service status for major University systems such as E-mail, Portal, ROSI/ACORN, AMS, Wireless and more.

Joint Operations Group (JOG)

The Joint Operations Group (aka The JOG) monitors Mission Critical IT applications, EIS Network. The JOG maintains the System Status siteshowing the currently availability of the enterprise services. The JOG issues bulletins on scheduled ITS maintenance windows, co-ordinates return to service/maintenance completion messaging, receives problem reports, and informs service owners of issues when encountered.

DDI IP Network service

DDI IP supports an automatic and assignment of DNS names, IP addresses, on all devices on a given LAN. The DDI IP managed by the EIS Network Services group. DDI allows for plug and play for all wired hosts. The DDI IP Network Service offering provides information on how DNS is handled at University of Toronto

Network Switches VOR

The Network Switches VOR service offering advises on approved vendors for procurement of ethernet switches under the University of Toronto Master Purchase Agreement.