System Status Panel

The System Status Panel service offering advises on the current service status for major University systems such as E-mail, Portal, ROSI/ACORN, AMS, Wireless and more.

Virtual Firewall

The Virtual Firewall service offering provides a central packet filtering service which will allow network administers to control all traffic, to and from their LANs, from one unified interface.

Policy on Information Security and the Protection of Digital Assets

The Policy on Information Security and the Protection of Digital Assets service offering formulates IT Services policies pertaining to information security and protection of digital assets based on community consultation and feedback. Information regarding the Policy may be found here. The U of T Chief Information Security Officer is the designated authority for the Policy’s implementation and application.

Enterprise Service Centre (ServiceNow)

The Enterprise Service Centre (ServiceNow) service offering provides business process workflows on the St. George campus instance of ServiceNow (initially for ITSM and HR). This environment provides the necessary framework for business process digital transformation including shared incident, problem, and knowledge management facilities as well as service catalog facilities. A full suite of business process digital transformation consulting, development, transition, training, and support (tier 2) services are available.

User Research and Usability Lab

The User Research and Usability Lab service provides guidance and assistance for units seeking to improve the quality of their user interface. The unit runs acceptance testing for the delivery of software design based on user friendly principles and user requirements.

Next Generation Student Information Services (NGSIS)

The NGSIS service offering implements next generation student information services for students, faculty and staff, and establishes the technological infrastructure upon which the educational tools and services of tomorrow will be built. NGSIS is the foundational initiative that includes ACORN and the new student, and academic/administrative services such as Degree Explorer, tuition cost estimator, eMarks, awards discivery, and other applications and services that aim to streamline the interactions between students, faculty, and the University.

GPA Calculator

The GPA Calculator service offering conveys access to a publicly available tool for students to calculate and predict their Cumulative, Sessional, Annual and Cumulative Grade Point Average (GPA) by inputing anticipated or earned grades and previous session CPGA.


The StarRez service offering provides access to a student residence management system including student/resident access, room inventories, fee management (charges, payments), event management. Functional support by Student Housing. Technical and analysis support by EASI. StarRez Photos is an associated database of TCard photos of residents for use in their StarRez profiles.

Timetable Builder

The Timetable Builder service offering provides access to an official visual timetable building tool enabling students to create a personal timetable from current course offerings and block off personal time to protect from scheduling (e.g., for part time jobs). Students can save a personal copy to their own device.