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Course Information System

""  Overview and Key Features:

CIS is the University’s institutional course information system.

CIS provides convenient, online services to support the administration of courses for instructors, departments, and faculty offices. CIS provides instructors with a streamlined way to:

  • Assist with the creation of their course syllabus by providing tools to inform the development of their marking scheme as well as guidelines on faculty and institutional policy statements,
  • Submit and duplicate final exam papers in a secure, online platform, and
  • Provide administrative details regarding assessments for students writing with accommodations.

Read more about the Course Information System project and the Next Generation Student Information Services (NGSIS) program.

""   Getting Started:

  1. Using a desktop browser, go to https://cis.utoronto.ca.
  2. Enter your UTORid and password into the weblogin page.
    Note: Administrative staff will also be prompted for their UTORMFA credentials.

""   Get Help:

Learning Management System (Quercus)

Product overview - Free business icons   Overview and Key Features:

The University of Toronto’s academic technology toolbox is powered by Quercus.

Quercus is based on the Canvas Learning Management Engine by Instructure, which offers advanced content design, a variety of student communication tools, easy-to-use course administration features and a mobile application for access to key functions from a phone or tablet. Through a number of built-in tools and effective integration of other educational technologies, this powerful “app store” platform allows for greater pedagogical flexibility and engagement.

 

Help - Free computer icons   Getting Started:

Login to Quercus with your UTORid and password.

Once you are signed into Quercus, you should be able to see a list of your courses on your Dashboard. If you are unable to see your course, verify the following:

  1. You must have active status in HRIS to be added to a course via ROSI. Contact your Business Officer or divisional Human Resources Officer to confirm that your status in HRIS is active.
  2. The Course must be created in ROSI, and you must be assigned as an instructor to the appropriate sections there. Contact your departmental ROSI coordinator to ensure that the course has been created and that you are properly assigned in ROSI.

Changes in ROSI or HRIS can result in a loss of access to your courses in Quercus. If you lose access to your courses at any point, reach out to the individuals listed above to verify your status in HRIS and ROSI.

All courses on Quercus follow the Course Life Cycle. Please review the timeline to confirm whether you should have access to your course.

NOTE: Any changes made in ROSI or HRIS will be reflected in Quercus within 24-48 hours.

 

Question mark - Free communications icons   Get Help:

Visit the Quercus Quick Guide for Information on:

  • Navigating Your Course
  • Accessibility and Quercus
  • Add Course Content
  • Add TAs and Course Staff
  • Announcements & Communication
  • Assignments & Grading
  • Build and Customize Your Course
  • Discussion Board

And many more…

Screen Capture and Recording (TechSmith Snagit)

Product overview - Free business icons   Overview and Key Features:

The University of Toronto has licensed TechSmith Snagit as the institutional lecture recording solution to provide screen and audio recording. Resulting videos are saved locally on the computer where they were recorded and can be shared via streaming services such as U of T Libraries’ MyMedia or Microsoft OneDrive).

TechSmith Snagit is available to Faculty, Staff and Students with a valid UTORid.

 

Help - Free computer icons   Getting Started:

Get TechSmith Snagit

  1. Visit the Academic, Research & Collaborative Technologies Snagit License site here and log in with your UTORid and password.
  2. Complete and submit the form.
  3. Download and open the installer. Follow the steps as shown.
  4. Copy the Snagit Software License Key shown on license site.
  5. Note: This license key is private and owned by the University. Do not share or distribute this license key with others.

   

Question mark - Free communications icons   Get Help:

iClicker – Classroom Response System

Product overview - Free business icons   Overview and Key Features:

iClicker (commonly called “clickers”) is a classroom response system currently supported at the University of Toronto. iClicker Cloud works in combination with presentation software like PowerPoint or Keynote. Instructors use the software to pose multiple-choice questions to students during class.

iClickers are a great way to increase student engagement, especially in large classes, and provide immediate feedback on student understanding of the course material.

Following the University’s open tendering process for audience response tools, iClicker Cloud (integrated with Quercus) is available for supported use.  The iClicker solution has a fee associated with it, usually paid for directly by students (although some departments may purchase the solution for their students; the exact arrangements should be confirmed on a departmental basis with the local EdTech support team).

 

Help - Free computer icons   Getting Started:

Instructors, login to iClicker Cloud at: instructor.iclicker.com

(instructors and students must use their university email address when creating an account with iClicker)

Create your Courses in iClicker:

  1. When creating your course in iClicker Cloud, select the Enrollment option “Students must be invited to this course“.
  2. Once your iClicker course is created, in the settings area, select the “Integrations” tab and follow the Canvas integration prompts “Connect to Canvas” to select the Quercus course you wish to sync roster and grade information.
  3. Add your students to your iClicker course through Roster Sync.

All iClicker assignment and quiz setup occurs in the iClicker Cloud interface, not in your Quercus course.

 

Question mark - Free communications icons   Get Help:

For additional guides and support articles, visit the iClicker tool page here.

Course Evaluations

""  Overview and Key Features:

The Course Evaluation System allows students to provide feedback on their learning experiences to faculty.

The University of Toronto is committed to ensuring the quality of its academic programs, its teaching, and the learning experiences of its students. An essential component of our commitment to teaching excellence is the regular evaluation of courses by students.

Our online course evaluations framework offers faculty, academic administrators, and students meaningful information about students’ learning experiences in U of T courses, both broadly speaking and within the context of each academic discipline.

""   Getting Started:

Access reports and how-to guides, In-class protocol strategies, policy documents, and more.

Access evaluation data from previous courses, strategies on providing good feedback, and more.

Course evaluation periods, report release dates.

""   Get Help:

  • Contact

For in-depth consultations (For Instructors and Administrators):

Book a consultation

  • For all general course evaluation questions contact:

course.evaluations@utoronto.ca

Incident Response

Product overview - Free business icons   Overview and Key Features:

The incident response service monitors and responds to notifications of compromised U of T accounts, potentially compromised systems and phishing or other malicious emails to help protect the University’s community members, data and devices.

Depending on the scale of the information security incident, the Incident Response team can provide advice or full management of incidents from start to finish.

 

Help - Free computer icons   Getting Started:

Low severity incidents:

For low severity incidents, such as a compromised account or clicking a link in a phishing email, contact security.response@utoronto.ca.

Medium to critical severity incidents:

For information about medium to critical severity incidents, refer to the Incident Response Plan. If you are experiencing a medium to critical severity incident, complete the incident intake form.

 

Question mark - Free communications icons   Get Help:

Those involved in responding to information security incidents at the University should refer to the incident response tools and resources and the Incident Response Plan for guidance.

For incident response inquiries, contact security.response@utoronto.ca.

 

Information Risk Assessment

   ""   Overview and Key Features:

The information risk assessment is a systematic evaluation process designed to identify, analyze and manage potential risks associated with projects and vendors (applications, hardware, service providers or any other vendors where data collection, storage or transfer may be involved). Regular risk assessments allow organizations to stay ahead of potential vulnerabilities, ensuring that the mitigation, avoidance, acceptance or transfer of identified risks remains effective over time.

This assessment is a proactive measure to enhance information security practices and maintain a resilient and secure environment at U of T. It is a valuable tool for those involved in projects and vendor relationships, such as project teams, departments and vendors engaged with the University, and it promotes a culture of risk-aware decision-making and continuous improvement.

 

Help - Free computer icons   Getting Started:

  

""   Get Help:

Explore the handbook to get actionable steps and helpful information for your cyber security questions and requirements. This handbook is a trusted resource created by the Information Security team for the U of T community.

 

Group Management Service (UTORGrouper)

""   Overview and Key Features:

UTORGrouper is the controlling authority for groups at UofT. Grouper simplifies group management by allowing you to delegate group management or visibility. Grouper enables you to manage your unit’s access groups centrally and have them flow to other services.

 

Help - Free computer icons   Getting Started:

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket. You’ll get an autoreply with a link to the ticket.

Useful Guides: 

Grouper currently handles approximately 100 applications, with many more expected to be added over time. Your first point of contact for help is the application administrators or your help desk.

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket.

Institutional Identity and Login (UTORid)

""   Overview and Key Features:

The UTORid (along with a password) is a user identifier used to access many University of Toronto services. Some applications requiring the UTORid include:

   

Help - Free computer icons   Getting Started:

   

Question mark - Free communications icons   Get Help:

To troubleshoot issues with your JOINid or UTORid, see articles on the Help Desk Knowledge Base before contacting support.

Information Commons Help Desk

Identity Management Service (UTORauth)

""   Overview and Key Features:

UTORauth is the University of Toronto’s authorization and authentication database. It is the central capability for managing identities and role-based access authorization to U of T resources.

UTORauth works in three ways:

  1. Identification – each person with a relationship to U of T is given central identifiers.
  2. Authentication – UTORauth uses identifiers, such as the UTORid, for validation.
  3. Authorization – UTORauth determines what users are authorized to do based on their roles.

For detailed information about UTORauth functionality, see the Enterprise Service Centre (ESC) article “UTORauth: How it works”.

 

Help - Free computer icons   Getting Started:

Administrative tools

UTORauth provides a set of tools for administrative staff to manage and obtain lists of UTORids and barcodes. An overview of these tools, as well as further information specific to each tool, is located in the ESC Knowledge Base article “UTORauth: Administrative tools”.

Resources

Question mark - Free communications icons   Get Help:

For UTORauth inquiries or technical support, email utorauth@utoronto.ca to create an ESC ticket.