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iClicker – Classroom Response System

Product overview - Free business icons   Overview and Key Features:

iClicker (commonly called “clickers”) is a classroom response system currently supported at the University of Toronto. iClicker Cloud works in combination with presentation software like PowerPoint or Keynote. Instructors use the software to pose multiple-choice questions to students during class.

iClickers are a great way to increase student engagement, especially in large classes, and provide immediate feedback on student understanding of the course material.

Following the University’s open tendering process for audience response tools, iClicker Cloud (integrated with Quercus) is available for supported use.  The iClicker solution has a fee associated with it, usually paid for directly by students (although some departments may purchase the solution for their students; the exact arrangements should be confirmed on a departmental basis with the local EdTech support team).

 

Help - Free computer icons   Getting Started:

Instructors, login to iClicker Cloud at: instructor.iclicker.com

(instructors and students must use their university email address when creating an account with iClicker)

Create your Courses in iClicker:

  1. When creating your course in iClicker Cloud, select the Enrollment option “Students must be invited to this course“.
  2. Once your iClicker course is created, in the settings area, select the “Integrations” tab and follow the Canvas integration prompts “Connect to Canvas” to select the Quercus course you wish to sync roster and grade information.
  3. Add your students to your iClicker course through Roster Sync.

All iClicker assignment and quiz setup occurs in the iClicker Cloud interface, not in your Quercus course.

 

Question mark - Free communications icons   Get Help:

For additional guides and support articles, visit the iClicker tool page here.

Course Evaluations

""  Overview and Key Features:

The Course Evaluation System allows students to provide feedback on their learning experiences to faculty.

The University of Toronto is committed to ensuring the quality of its academic programs, its teaching, and the learning experiences of its students. An essential component of our commitment to teaching excellence is the regular evaluation of courses by students.

Our online course evaluations framework offers faculty, academic administrators, and students meaningful information about students’ learning experiences in U of T courses, both broadly speaking and within the context of each academic discipline.

""   Getting Started:

Access reports and how-to guides, In-class protocol strategies, policy documents, and more.

Access evaluation data from previous courses, strategies on providing good feedback, and more.

Course evaluation periods, report release dates.

""   Get Help:

  • Contact

For in-depth consultations (For Instructors and Administrators):

Book a consultation

  • For all general course evaluation questions contact:

course.evaluations@utoronto.ca

Group Management Service (UTORGrouper)

""   Overview and Key Features:

UTORGrouper is the controlling authority for groups at UofT. Grouper simplifies group management by allowing you to delegate group management or visibility. Grouper enables you to manage your unit’s access groups centrally and have them flow to other services.

 

Help - Free computer icons   Getting Started:

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket. You’ll get an autoreply with a link to the ticket.

Useful Guides: 

Grouper currently handles approximately 100 applications, with many more expected to be added over time. Your first point of contact for help is the application administrators or your help desk.

If you’re an application administrator and need help connecting to Grouper, email utorgrouper.admin@utoronto.ca to create an ESC ticket.

Institutional Identity and Login (UTORid)

""   Overview and Key Features:

The UTORid (along with a password) is a user identifier used to access many University of Toronto services. Some applications requiring the UTORid include:

   

Help - Free computer icons   Getting Started:

   

Question mark - Free communications icons   Get Help:

To troubleshoot issues with your JOINid or UTORid, see articles on the Help Desk Knowledge Base before contacting support.

Information Commons Help Desk

Identity Management Service (UTORauth)

""   Overview and Key Features:

UTORauth is the University of Toronto’s authorization and authentication database. It is the central capability for managing identities and role-based access authorization to U of T resources.

UTORauth works in three ways:

  1. Identification – each person with a relationship to U of T is given central identifiers.
  2. Authentication – UTORauth uses identifiers, such as the UTORid, for validation.
  3. Authorization – UTORauth determines what users are authorized to do based on their roles.

For detailed information about UTORauth functionality, see the Enterprise Service Centre (ESC) article “UTORauth: How it works”.

 

Help - Free computer icons   Getting Started:

Administrative tools

UTORauth provides a set of tools for administrative staff to manage and obtain lists of UTORids and barcodes. An overview of these tools, as well as further information specific to each tool, is located in the ESC Knowledge Base article “UTORauth: Administrative tools”.

Resources

Question mark - Free communications icons   Get Help:

For UTORauth inquiries or technical support, email utorauth@utoronto.ca to create an ESC ticket.

Multi-Factor Authentication (MFA)

Product overview - Free business icons   Overview and Key Features:

UTORMFA is the University of Toronto’s multi-factor authentication solution. It verifies your identity using a second factor, like a mobile device or hardware token, to ensure that only you can log in to your account. Users must self-enrol in UTORMFA to access University web services, such as academic course selection.

All students, staff and faculty must enrol in DUO multi-factor authentication in order to access University web systems. Online self-enrolment takes 5-10 minutes and requires you to have a smartphone nearby with an active phone number.

 

Help - Free computer icons   Getting Started:

 

""   Get Help:

  • UTORMFA FAQs

For End Users:

Learn about UTORMFA on the Enterprise Service Centre (ESC).

For Staff:

University staff seeking UTORMFA integration with their systems may find additional guides on ESC:

Degree Planning and Audit Tool

""   Overview and Key Features:

Degree Explorer is the University of Toronto’s degree planning tool. Review your academic history, degree requirements or use the planner to determine how future course choices might meet your requirements.

Degree Explorer also allows you to assess your overall progress in your degree or program. Ensure you are eligible to graduate by reviewing the requirements of your degree or program. Degree Explorer can tell you which requirements have been met and which are still outstanding.

""   Getting Started:

   Plan your degree:

The planner allows you to create up to five hypothetical degree scenarios. Drag and drop courses to map out prerequisites, electives and core courses.

   Review your academic history:

See your progress towards graduation and what is required each year to get you there. View your past and current courses, marks and any advanced standing. Courses in your Academic History are used in the assessment of your program or degree.

Degree Explorer Admin allows administrators to perform requirements and completion assessments for students’ courses and programs. It also allows for admin users to create and configure completion rules for programs and degrees.

""   Get Help:

Information for Degree Explorer help can be found on the SIS SharePoint site. There is also an operational guide available from the help menu within Degree Explorer.

Student Information System (ACORN)

"" Overview and Key Features:

Acorn is U of T’s student information system, and it stands for Accessible Campus Online Resource Network. Students use ACORN to enroll in courses, check fees and finances, update address and contact information and much more. The purpose of ACORN is to provide a more convenient, personalized and guided experience for students using U of T’s online services.

"" Getting Started:

Similar to other U of T systems like Quercus or Degree Explorer, you will use your UTORid and password to log in to ACORN. Those who have signed up for UTORMFA, U of T’s Multi-Factor Authentication service, will be prompted to provide multi-factor authentication when logging in.

"" Get Help:

If you have questions regarding academics, finances, and anything else at the University, the “Contacts & Resources” tab on ACORN’s “Need Help?” page directs you to the appropriate office. This page also provides links to helpful resources that may answer your questions.

 

Content and Document Collaboration (SharePoint)

Product overview - Free business icons   Overview and Key Features:

SharePoint Online is a cloud-based platform that enables groups to collaborate, share and publish documents or web content using a variety of template options. It provides a secure place to store, organize, share, and access information from almost any device and all major web browsers.

SharePoint sites can be Teams-connected or standalone. To learn more about SharePoint, including guidance on site governance, best practices, sample sites, cool features and more, visit our site at https://uoft.me/sharepoint.

 

Help - Free computer icons   Getting Started:

Web Version

To access the SharePoint interface, sign in to your UTmail+ account (Outlook). Then, click on the application launcher (the waffle icon in the top left corner) and select SharePoint or use this direct link.

To view SharePoint sites you have access to, click the globe icon in the left menu panel. Each team in Microsoft Teams is associated with a corresponding SharePoint site, which serves as a shared space for collaboration

  

Question mark - Free communications icons   Get Help:

Requesting a SharePoint site

Faculty and staff members may request a SharePoint site.

  • To initiate the process of obtaining a new SharePoint site or gaining access to an existing one, your first step is to reach out to your local or divisional IT services.
  • If you do not have a local IT group, you can request a site via the IT Service Centre.

U of T Resources:

If you’re looking to get started or have any questions or concerns, we recommend beginning by reviewing the relevant resources:

Recommended External Resources:

 

Support Level: Advanced support available.

Use this consultation form to request a meeting with the Information Management team. A consultation provides an opportunity to discuss your information management needs, determine your readiness for a SharePoint environment, develop the functionality of an existing site collection, and more.

If you experience any abnormal behavior, please submit an incident ticket to the EASI admin team using Enterprise Service Centre (ESC):