Archives

CoPilot

""  Overview and Key Features:

With Microsoft Copilot Chat, you can ask the AI chatbot questions and get detailed responses with footnotes that link back to original sources. Because it is connected to Microsoft’s search engine, it can provide users with up-to-date information and real links, which may make it a better research and teaching tool than ChatGPT.

The Microsoft Copilot service is currently available to the public, but the public version does not have full privacy and data protections; instead, the University has access to an enterprise edition, which does conform to the University’s usual privacy and data protections. This document describes how Faculty, students and staff (with access to the Microsoft toolkit) can access this protected version of Copilot.

Key Features:

  • Uses web search and will provide links to the sources of information it quotes/finds.
  • Your chat data is not used to train models. The data is not available to Microsoft.
  • Copilot cannot access your other Microsoft 365 data.  It does not work on Outlook email, Teams messages, SharePoint files, etc.
  • You can upload a local pdf file or document file and ask contextual questions, for example, “Make 10 quiz questions based on chapter 3 of this pdf”.

 

""  Getting Started:

You can access Microsoft Copilot Chat by navigating to m365.cloud.microsoft/chat and follow the prompts to login to your University of Toronto Microsoft 365 account.

Your interactions with the AI-powered chat tool will not be in the protected environment if you do not sign in with your University of Toronto account.

Alumni Email Service

""   Overview and Key Features:

The Alumni email service provides a personalized email address ending in @alumni.utoronto.ca, along with access to calendar and contact tools. It is hosted on the Microsoft platform and is designed to offer continued connection with the University of Toronto community after graduation.

Key features include:

  • Microsoft Outlook web access

  • Calendar and contact syncing

  • Support for desktop and mobile apps

"" Getting Started:

To access your alumni email account, log in using your full alumni email address and password at https://alumnimail.utoronto.ca.

You can also configure your account on supported desktop clients (like Outlook or Mac Mail) or mobile email apps. Instructions for setup are available in the Knowledge Base linked below.

"" Get Help:

If you’re looking to get started or have any questions or concerns, we recommend beginning by reviewing the relevant resources:

 

REDCap

""   Overview and Key Features:

REDCap (Research Electronic Data Capture) is a free and secure data-management web application for building and managing online surveys and databases. While REDCap can be used to collect virtually any type of data, it is specifically geared to support online or offline data capture for research studies and operations.

For a comprehensive list of REDCap features, visit: https://projectredcap.org/software/

 

Help - Free computer icons    Getting Started:

To be eligible for a REDCap user account at the University of Toronto individuals must have:

  • A valid University of Toronto UTORid
  • Receive approval through their division/department
  • UTORmfa

Divisional Approval

The University of Toronto is rolling REDCap on a per-division/department basis. The criteria for eligibility are determined by appointed divisional and/or departmental leadership. Persons wishing to request a REDCap account should complete the onboarding form.

 

Question mark - Free communications icons   Get Help:

This REDCap resource webpage contains the relevant training and resources that will help you get started with the REDCap. Faculty members, staff, and students can access this webpage using the link  https://cris.utoronto.ca/redcap-resources/

Support Contact: redcap@utoronto.ca

Campus Wi-Fi

"" Overview and Key Features:

  • Students, staff and faculty:

Registered students, staff and faculty have access to the wireless network, including wireless printing.

  • A note for U of T faculty and staff:

U of T faculty and staff with valid UTORid credentials can create up to five unique guest Wi-Fi credentials. The duration of these credentials is valid for a maximum of up to five days. To create your guest Wi-Fi credentials, visit the eVA self-serve portal at: eva.eduroam.ca.

  • Alumni and Visitors:

Alumni and visitors can use the wireless network if sponsored by U of T staff and faculty. These sponsored accounts are known as short term (shorter than 5 days) and long term guest accounts (greater than 5 days). See the Sponsoring a UTORid web page for further information.

"" Getting Started:

Device Guides:

""  Get Help:

System Status Page

Product overview - Free business icons   Overview and Key Features:

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. The System Status Page is maintained by the Joint Operations Group (JOG) in Information Technology Services (ITS) and welcomes contributions from IT providers across the University Community.

Service:

  • Communicates status of Mission Critical IT Applications and Systems

Features:

  • IT Administrators contribute status updates in real time

Help - Free computer icons      Getting Started:

Need to post an event or maintenance period to the University Community?

Need to be aware of events or maintenance period in the University Community?

  • Go to The System Status Page
  • Click on the “Subscribe to Updates” (Top of page)
  • If you select email notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

   

Question mark - Free communications icons   Get Help:

Joint Operations Group (JOG)

""   Overview and Key Features:

The Joint Operations Group (aka. JOG) staffed by Enterprise Infrastructure Solutions(EIS) in Information Technology Services(ITS) monitors the U of T network infrastructure. The JOG also maintains the System Status Page showing the currently availability of the enterprise services. The JOG issues bulletins on scheduled maintenance windows and informs service owners of issues when encountered.

Services:

  • Monitoring and reporting on U of T network infrastructure
  • Coordination of the ITS System Status page
  • ITS Maintenance communications

  

Question mark - Free communications icons   Get Help:

The JOG is staffed Monday to Friday from 7 a.m. to 3:15 p.m.
Contact the JOG at jog.help@utoronto.ca or by phone at 416-978-4621.
Voicemail messages left on the JOG phone line outside of regular operating hours are forwarded, via email, to a group of on call staff who will triage and respond to incidents as required.

Report a security incident to the Security Team

Gartner IT Services

Product overview - Free business icons   Overview and Key Features:

The University maintains a 3-tiered license with Gartner. Gartner provides IT research, contract and RFP consulting, implementation guides. toolkits and templates for IT assessments, and access to analysts for consultations on a broad range of topics.

The three tiers are:

  • Campus Core – Available to ALL active University community members.
  • Gartner for Technical Professionals (GTP) – Available to all University IT staff. There is a limit of 1000 named seats.
  • GTP offers additional research materials, analyst calls, and access to Gartner Webinars.

Gartner for Technical Leaders (GTL) — Limited to 5 seats. Provides additional levels of research beyond GTP content, and access to higher-level analysts, and Gartner conferences.

 

Help - Free computer icons   Getting Started:

  • Analyst Calls

IT staff across the tri-campus can request a call with a Gartner analyst to get personalized advice for IT initiatives and discuss strategy, solution design, product comparison, implementation best practices and more.

Login to Gartner and book an analyst call

  • Peer Community

Use the Gartner Peer Community to get advice from your peers, exchange ideas and understand how they are leveraging new technologies. The peer community is a network of Gartner end-users that IT staff can connect with. Users can also read peer reviews of vendors and products.

Login to Gartner and access Peer Community

  • IT Score

IT leaders can use the Gartner IT score to benchmark key functional processes and activities. This tool includes assessments for business strategy, data and analytics, security and risk management, applications, infrastructure and operations, and software engineering.

Login to Gartner and access the IT score tool

 

""   Get Help:

Login to Gartner with your UTORid

If you have any questions about Gartner, contact  Marden Paul, Director, Planning, Governance & Assessment.

 

EduRoam

""   Overview and Key Features:

Eduroam is a system that is employed by many universities to allow visitors to access their wireless networks using their ‘home’ credentials. For example, a University of Toronto community member can connect to the Ryerson University wireless network by entering “UTORid@utoronto.ca” (substituting the individual UTORid) and password. A Ryerson University community member can connect to the University of Toronto’s wireless network using their assigned credentials.

""   Getting Started:

  • University of Toronto (U of T) students, faculty and staff visiting other institutions:

If you are visiting another institution that is part of the Eduroam Wi-Fi network, login to Eduroam by entering [your UTORid]@utoronto.ca and your UTORid password.

  • U of T visitors from a participating Eduroam institution:

The Eduroam network at U of T is accessible to visiting scholars from other participating Eduroam institutions. Simply connect to the Eduroam Wi-Fi network using your home institution credentials.

Before leaving your home institution, check that your device can connect to the Eduroam Wi-Fi network. If you encounter any issues, contact your institution’s help desk for assistance.

  • A note for U of T faculty and staff:

U of T faculty and staff with valid UTORid credentials can create up to five unique guest Wi-Fi credentials. The duration of these credentials is valid for a maximum of up to five days. To create your guest Wi-Fi credentials, visit the eVA self-serve portal at: eva.eduroam.ca.

  • Conference / special event Wi-Fi:

If you are hosting a conference or other special event at U of T and would like to create a custom SMS passcode for your attendees, please contact your local information technology (IT) help desk and they will be able to create the event passcode for you. Custom SMS event passcodes can be used to automatically generate up to 1,500 unique login credentials for a maximum of 10 consecutive days.

Help - Free computer icons   Get Help:

eMarks

""   Overview and Key Features:

eMarks is the University’s grade submission system designed for instructors and departmental chairs/approvers. It facilitates the online submission of course marks and grades, amendments, and departmental approvals ensuring a streamlined and efficient process for managing student assessments.

eMarks allows instructors to submit final course marks and grades, amend previously submitted marks and grades, and track any changes made to a student’s grade. Departmental Chairs use it to review and approve submitted grades for final submission. Administrative Staff use eMarks to oversee the grade submission process and ensure compliance with university policies.

""   Getting Started:

Note: Instructor accounts are automatically set up based on teaching assignments in courses in ROSI

""   Get Help:

Curriculum Publisher

Product overview - Free business icons   Overview and Key Features:

Curriculum Publisher (CP) is an online application that allows Divisions and Departments to publish course and program offerings to their divisional calendars. It stores archived calendars for easy reference and is a critical tool in providing important information to students. CP is developed and managed in-house by the Student Information Systems products and Applications Team at ITS.

""   Getting Started:

Authorization to CP is restricted to staff and faculty who require access for their duties.  If you are required to make changes to front matter, please contact the member(s) in your divisional governance office who are already approved as Administrators.  They can submit a request on your behalf.

If you are an administrator and would like to login, add administrative-login at the end of the calendar URL.  For example, if you are preparing to edit the UTM calendar in Production, add administrative-login at the end of https://utm.calendar.utoronto.ca/.  Enter your UTORid and CP password.  Don’t forget to change your password upon your first initial login.

""   Get Help:

This page includes various training materials such as short-learning videos, how-to articles, and FAQ on Curriculum Publisher (CP). ​​​​​​​New and existing users are encouraged to go through each video in order and read the documentation for a better understanding of CP.
Knowledge Base Articles are also available on ServiceNow (ESC). In addition, you can visit the Curriculum Management Documentation page to understand the correlation between Curriculum Management and Curriculum Publisher.