Overview and Key Features:

Only IT administrators or divisional leads may request this service on behalf of their units. Individual users should contact their local IT administrator for help with service requests.

Advanced endpoint protection provides next-generation anti-virus protection for university-owned user devices and servers. It gives units delegated access to manage their endpoints, including visibility on security alerts generated by the endpoint solution. This service enables quick detection of and response to attacks and device compromises.

This service is institutionally funded and comes at no cost to units for level 1 support.

   Getting Started:

• Request Access to SentinelOne

   Get Help:

To request support, as a unit administrator:

• Please fill out an ESC ticket.

To request support, as an end user:

• Please contact your local administrator.

   Overview and Key Features:

The incident response service monitors and responds to notifications of compromised U of T accounts, potentially compromised systems and phishing or other malicious emails to help protect the University’s community members, data and devices.

Depending on the scale of the information security incident, the Incident Response team can provide advice or full management of incidents from start to finish.

   Getting Started:

Low severity incidents:

For low severity incidents, such as a compromised account or clicking a link in a phishing email, contact security.response@utoronto.ca.

Medium to critical severity incidents:

For information about medium to critical severity incidents, refer to the Incident Response Plan. If you are experiencing a medium to critical severity incident, complete the incident intake form.

   Get Help:

Those involved in responding to information security incidents at the University should refer to the incident response tools and resources and the Incident Response Plan for guidance.

For incident response inquiries, contact security.response@utoronto.ca.