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UTORrecover

Data recovery - Free computer icons

Overview and Key Features:

UTORrecover is the professionally managed backup solution provided by  the Hardware Infrastructure Group (HIG) in Enterprise Infrastructure Solutions (EIS) in Information Technology Services (ITS).

Services

  • Institutional Backup and Restore

Features:

  • Daily Backups with Flexible Scheduling: UTORrecover performs daily backups scheduled to run between 6 p.m. and 7 a.m. Full backups are done once per month with incremental backups thereafter. Other schedules are available upon request, providing flexibility to meet different backup needs
  • Wide Compatibility with Operating Systems: UTORrecover supports a variety of operating systems including Windows, Solaris, Linux, Netware, MacOS X, and many others. This broad compatibility ensures that most systems within the University can be backed up without issue.
  • Parallel Backups: The ability to back up multiple systems and multiple disks on a single system in parallel significantly reduces the overall time required to complete backups, enhancing efficiency and minimizing downtime
  • File, Directory, Partition, and Disk-Level Backups and Restores: UTORrecover supports comprehensive backup and restore options at various levels, including file, directory, partition, and disk. This flexibility allows for tailored backup strategies to meet specific data protection requirements
  • Local Administrator Recovery Initiation: Local administrators have the capability to initiate recoveries, providing autonomy and quick access to restore data when needed. This feature is crucial for timely data recovery and minimizing disruptions

Help - Free computer icons   Getting Started:

Interested in this service? Contact us: backups@eis.utoronto.ca

Backups via UTORrecover are available to any University of Toronto department or faculty. Other than the requirement that the client system be on the University’s network, there are virtually no restrictions on the type of hardware, operating system or total amount of data to be backed up.

Question mark - Free communications icons   Get Help:

Contact: backups@eis.utoronto.ca

System Management

Systems - Free industry icons

Product overview - Free business icons   Overview and Key Features:

The System Management service provides expert design, implementation, and management of Windows Server and Linux operating systems, along with associated subsystem server software, for divisional and enterprise partners. Systems can be hosted across various platforms, including the ITS Private Cloud and public cloud environments.

This service includes:

  • Configuration of system resources (storage, CPU, memory, etc.)
  • Database access
  • Firewall setup
  • OS upgrades and patching
  • Security: Collaborating with service partners and the Information Security group to identify security requirements and implement tailored solutions, including defensive measures, processes, and regular vulnerability scans.
  • Hosting and management of LAMP stacks (Linux, Apache, MariaDB, PHP/Python/Perl)
  • NET and MS SQL website hosting
  • Performance and resource monitoring
  • DevOps support and integration
  • Complex Problem Solving: Collaboratively solving complex issues with service partners and other technical groups, addressing challenges related to networks, servers, cloud services, and applications.

Help - Free computer icons   Getting Started:

Question mark - Free communications icons   Get Help: