Archives

Network as a Service (NaaS)

Network - Free networking icons

Product overview - Free business icons   Overview and Key Features:

Networks as a Service (NaaS) allows departments to leverage the expertise of the EIS Enterprise Networking group to ensure fast, reliable local area network (LAN) connectivity. This service is designed to address skills and capacity gaps often faced by departments with limited IT staff.

NaaS handles the design, provisioning, and ongoing management of departmental networks, making costs more predictable and easier to budget—treating the network as a utility, similar to power, heating, or cooling. Pricing is based on a per-port model and includes the cost of network switches. Departments that have recently completed a network refresh may opt to subscribe to the Network Management component only.

Help - Free computer icons   Getting Started:

If you’re interested in subscribing to NaaS, have questions about the service, or would like to request a network assessment, please contact us.

DDI (DNS, DHCP, IPAM) Services

Web page - Free web icons   Overview and Key Features:

Occasionally, university faculties, departments, or individuals may require a new top-level domain (TLD) under the university’s official domain name, utoronto.ca. This typically occurs when launching a new web service or renaming an existing one.

TLDs are typically reserved for academic or administrative units of the University (i.e. a school, department, centre, institute or administrative organizational unit of the university).

Getting Started:

Make a request for a domain name using the online form: https://ipam.utoronto.ca/portal/  (Please note that you must be on the UofT’s network or be connected to the UTORvpn service to access the form and you will be prompted to authenticate using your UTORID and password and multi factor authentication (MFA).

Select the button “Request a Subdomain”

From there, you will be asked several questions:

  • The names of the administrative and technical contacts for the domain name.
  • The Department/Faculty/Division making the request.
  • Whether you will be running your own name server or wish ITS to do that for you.
  • Whether there will be a web site associated with the name.

Get Help:

If you have any questions related to the above information, please email the ITS Joint Operations Group: en.help@utoronto.ca

Documentation - Free business and finance icons   External IT Knowledge – DNS User Guide

Documentation - Free business and finance icons   External IT Knowledge – DHCP and IPAM User Guide

Campus Wi-Fi

Wifi - Free communications icons Overview and Key Features:

Students, staff and faculty:

Registered students, staff and faculty have access to the wireless network, including wireless printing.

A note for U of T faculty and staff:

U of T faculty and staff with valid UTORid credentials can create up to five unique guest Wi-Fi credentials. The duration of these credentials is valid for a maximum of up to five days. To create your guest Wi-Fi credentials, visit the eVA self-serve portal at: eva.eduroam.ca.

Alumni and Visitors:

Alumni and visitors can use the wireless network if sponsored by U of T staff and faculty. These sponsored accounts are known as short term (shorter than 5 days) and long term guest accounts (greater than 5 days). See the Sponsoring a UTORid web page for further information.

Note - Free business icons Getting Started:

Device Guides:

Get Help:

EduRoam

Wifi - Free technology icons   Overview and Key Features:

Eduroam is a system that is employed by many universities to allow visitors to access their wireless networks using their ‘home’ credentials. For example, a University of Toronto community member can connect to the Ryerson University wireless network by entering “UTORid@utoronto.ca” (substituting the individual UTORid) and password. A Ryerson University community member can connect to the University of Toronto’s wireless network using their assigned credentials.

Information - Free business and finance icons   Getting Started:

  • University of Toronto (U of T) students, faculty and staff visiting other institutions:

If you are visiting another institution that is part of the Eduroam Wi-Fi network, login to Eduroam by entering [your UTORid]@utoronto.ca and your UTORid password.

  • U of T visitors from a participating Eduroam institution:

The Eduroam network at U of T is accessible to visiting scholars from other participating Eduroam institutions. Simply connect to the Eduroam Wi-Fi network using your home institution credentials.

Before leaving your home institution, check that your device can connect to the Eduroam Wi-Fi network. If you encounter any issues, contact your institution’s help desk for assistance.

  • A note for U of T faculty and staff:

U of T faculty and staff with valid UTORid credentials can create up to five unique guest Wi-Fi credentials. The duration of these credentials is valid for a maximum of up to five days. To create your guest Wi-Fi credentials, visit the eVA self-serve portal at: eva.eduroam.ca.

  • Conference / special event Wi-Fi:

If you are hosting a conference or other special event at U of T and would like to create a custom SMS passcode for your attendees, please contact your local information technology (IT) help desk and they will be able to create the event passcode for you. Custom SMS event passcodes can be used to automatically generate up to 1,500 unique login credentials for a maximum of 10 consecutive days.

Help - Free computer icons   Get Help:

Report a connectivity issue

416-978-HELP (4357)

help.desk@utoronto.ca