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System Status Page

Product overview - Free business iconsOverview and Key Features:

The ITS System Status Page provides an overview of current service status messages and scheduled maintenance for major University of Toronto systems and services. The System Status Page is maintained by the Joint Operations Group (JOG) in Information Technology Services (ITS) and welcomes contributions from IT providers across the University Community.

Service:

  • Communicates status of Mission Critical IT Applications and Systems

Features:

  • IT Administrators contribute status updates in real time

Help - Free computer icons   Getting Started:

Need to post an event or maintenance period to the University Community?

Need to be aware of events or maintenance period in the University Community?

  • Go to The System Status Page
  • Click on the “Subscribe to Updates” (Top of page)
  • If you select email notifications, we recommend using a non-UofT email address so that you will still receive notifications in the event there is an outage that prevents access to university email services.

Question mark - Free communications icons   Get Help:

For help posting to the System Status page, email the JOG: jog.help@utoronto.ca

To report a security incident. Contact the Information Security Team: security.response@utoronto.ca

Joint Operations Group (JOG)

Team - Free people icons

Overview and Key Features:

The Joint Operations Group (aka. JOG) staffed by Enterprise Infrastructure Solutions(EIS) in Information Technology Services(ITS) monitors the U of T network infrastructure. The JOG also maintains the System Status Page showing the currently availability of the enterprise services. The JOG issues bulletins on scheduled maintenance windows and informs service owners of issues when encountered.

Service - Free industry icons   Services:

  • Monitoring and reporting on U of T network infrastructure
  • Coordination of the ITS System Status page
  • ITS Maintenance communications

Question mark - Free communications icons   Get Help:

The JOG is staffed Monday to Friday from 7 a.m. to 3:15 p.m.
Contact the JOG at jog.help@utoronto.ca or by phone at 416-978-4621.
Voicemail messages left on the JOG phone line outside of regular operating hours are forwarded, via email, to a group of on call staff who will triage and respond to incidents as required.

Report a security incident to the Security Team