Policy, Protocols, Procedures and Guidelines

The Policy. Procedures and Guidelines (PPG) service is responsible for authoring, collating and presenting IT policies, procedures and guidelines and promoting them through the University. Units may obtain guidance on the implementation, application, and interpretation of PPG. Units may also request assistance in the development of local PPG. Suggestions for areas of PPG development may be sent here.

Enterprise IT Update Committee

The Enterprise IT Update committee is a forum for divisional and departmental IT leaders to learn about and discuss enterprise-level technologies, practices, policies and procedures. The committee meets quarterly.

Gartner Research Services

The University maintains a 3-tiered license with Gartner. Gartner provides IT research, contract and RFP consulting, implementation guides. toolkits and templates for IT assessments, and access to analysts for consultations on a broad range of topics.

IT Services Catalogue

The IT Services Catalogue service offering advises on available IT services at University of Toronto.

Policy on Information Security and the Protection of Digital Assets

The Policy on Information Security and the Protection of Digital Assets service offering formulates IT Services policies pertaining to information security and protection of digital assets based on community consultation and feedback. Information regarding the Policy may be found here. The U of T Chief Information Security Officer is the designated authority for the Policy’s implementation and application.

EDUCAUSE Membership and Services

Educause is a world-wide organisation focused on the support of information technology professionals in higher education. Educause provides research materials, case studies from other institutions on a broad range of topics, toolkits, special interest groups, and professional development resources and opportunities. The University participates in the annual Educause Core Data Service and the ETRAC – Education Technology Research in the Academic Community surveys for undergraduate students and faculty. Educause runs an annual conference and multiple functionally-specific conferences and Webinars throughout the year. The University has a full membership that includes access to the Educational Learning Initiative (ELI), Educause Center for Applied Research (ECAR).

Educause Core Data Service

The Core Data Service is an annual survey that collects data on institutional budgets, priorities, and detailed information on many core services such as security, academic technologies, data centre capabilities. Hundreds of universities worldwide participate. Data for analysis are available to site administrators and contributors. The data collection process normally runs from July through November.