Enterprise Infrastructure Solutions (EIS) provisions the following key services to support the business needs of the University of Toronto community:
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The System Management service is for clients with operating systems on a virtual machine hosted in the ITS Private Cloud by the Enterprise Infrastructure Solutions Hardware Infrastructure Group (EIS-HIG). This service includes: configuration (storage, CPU, memory/RAM) database access, firewalls, maintenance, monitoring, security, service disruption, upgrades, LAMP (Linux, Apache, MariaDB, PHP/Python/Perl), ASP.NET/MS SQL website hosting.
The Network Time Service (aka NTP) provided by EIS allows your Unix/Linux, Windows, or MacOS servers and workstations to obtain and maintain accurate time.
The System Status Panel service offering advises on the current service status for major University systems such as E-mail, Portal, ROSI/ACORN, AMS, Wireless and more.
The Joint Operations Group (aka The JOG) monitors Mission Critical IT applications, EIS Network. The JOG maintains the System Status siteshowing the currently availability of the enterprise services. The JOG issues bulletins on scheduled ITS maintenance windows, co-ordinates return to service/maintenance completion messaging, receives problem reports, and informs service owners of issues when encountered.
DDI IP supports an automatic and assignment of DNS names, IP addresses, on all devices on a given LAN. The DDI IP managed by the EIS Network Services group. DDI allows for plug and play for all wired hosts. The DDI IP Network Service offering provides information on how DNS is handled at University of Toronto
The Network Switches VOR service offering advises on approved vendors for procurement of ethernet switches under the University of Toronto Master Purchase Agreement.
The University of Toronto Mirror Service service offering provides local network access to mirror images of open source operating systems and packages as well as licensed ones.
The Virtual Firewall service offering provides a central packet filtering service which will allow network administers to control all traffic, to and from their LANs, from one unified interface.
The ITS Private Cloud service offers virtual IT infrastructure housed in a highly secure, on-premises, highly reliable, Tier III class data centre using fully redundant systems. Clients can chose to manage their own VMs or virtual infrastructure or engage EIS to manage the environment for them.
