Overview and Key Features:

An Azure subscription provides access to Microsoft’s cloud platform enabling University of Toronto departments to deploy, manage and consume services such as virtual machines, storage, databases and networking. Each subscription acts as a logical container for billing, service usage and resource management within U of T’s Microsoft tenant.

At the University of Toronto, Azure subscriptions are provisioned by Enterprise Apps & Solutions Integration (EASI) and transferred to designated departmental owners for day-to-day operations. Departments are expected to have sufficient technical expertise to manage their Azure environments, including billing independently.

For additional support beyond initial provisioning, departments may contact Enterprise Infrastructure Solutions (EIS) by submitting a request through the Enterprise Service Centre (ESC).

Key Features:

• Azure Subscription Access: Provides U of T departments with full access to Azure cloud services under the University’s Microsoft tenant.
• Departmental Ownership: Departments are assigned as subscription owners to manage their Azure resources, security and costs.
• Cost Responsibility: Departments are responsible for monitoring, managing and funding their Azure resource consumption.
• Optional Support: Support is available through EIS by opening an ESC ticket as needed.
• Billing Integration: Departments must provide their CC and CFC information for billing and financial tracking.

Governance Compliance: All subscriptions must comply with the University of Toronto’s cloud governance, security and operational policies.

Getting Started:

To request a new Azure subscription at the University of Toronto:

Submit an ESC Ticket

Open a ticket through the Enterprise Service Centre (ESC) system. Include the following information:

1. Requesting department name
2. Primary subscription owner and alternate contact
3. Purpose of the subscription or project description
4. Any specific configuration requests (if applicable)

Provisioning and Handover

EASI will provision the Azure subscription and assign ownership to the requesting department’s designated contacts.

Post-Provisioning Support

Departments requiring additional Azure support may submit further ESC tickets to EIS for assistance, consultation or issue resolution.