The Production Control team is responsible for running programs (batch jobs) for the University’s SAP system. These jobs produce reports, generate data sets for secondary or dependent systems. Production Control assures that jobs are sequenced efficiently to get the optimum throughput.
Archives
Campus Wi-Fi
The Campus Wi-Fi service offering conveys access to the university’s online resources as well as general outside access. It is widely available across the University of Toronto tri-campus area.
System Status Panel
The System Status Panel service offering advises on the current service status for major University systems such as E-mail, Portal, ROSI/ACORN, AMS, Wireless and more.
Joint Operations Group (JOG)
The Joint Operations Group (aka The JOG) monitors Mission Critical IT applications, EIS Network. The JOG maintains the System Status siteshowing the currently availability of the enterprise services. The JOG issues bulletins on scheduled ITS maintenance windows, co-ordinates return to service/maintenance completion messaging, receives problem reports, and informs service owners of issues when encountered.
DDI IP Network service
DDI IP supports an automatic and assignment of DNS names, IP addresses, on all devices on a given LAN. The DDI IP managed by the EIS Network Services group. DDI allows for plug and play for all wired hosts. The DDI IP Network Service offering provides information on how DNS is handled at University of Toronto
Network Switches VOR
The Network Switches VOR service offering advises on approved vendors for procurement of ethernet switches under the University of Toronto Master Purchase Agreement.
University of Toronto Mirror Service
The University of Toronto Mirror Service service offering provides local network access to mirror images of open source operating systems and packages as well as licensed ones.
User Research and Usability Lab
The User Research and Usability Lab service provides guidance and assistance for units seeking to improve the quality of their user interface. The unit runs acceptance testing for the delivery of software design based on user friendly principles and user requirements.
Test Automation
Implementing new applications, applying patches, or updating/upgrading systems requires testing in the development and QA environments before posting to the production environment. The Test Automation team co-ordinates test plan development and testing processes.
EDUCAUSE Membership and Services
Educause is a world-wide organisation focused on the support of information technology professionals in higher education. Educause provides research materials, case studies from other institutions on a broad range of topics, toolkits, special interest groups, and professional development resources and opportunities. The University participates in the annual Educause Core Data Service and the ETRAC – Education Technology Research in the Academic Community surveys for undergraduate students and faculty. Educause runs an annual conference and multiple functionally-specific conferences and Webinars throughout the year. The University has a full membership that includes access to the Educational Learning Initiative (ELI), Educause Center for Applied Research (ECAR).