Telecommunications Services

Product overview - Free business icons    Overview and Key Features:

The Telecommunications (TC) team in Enterprise Infrastructure Solutions (EIS) in Information Technology Services(ITS) provides comprehensive support to clients for all telecommunications services at the University of Toronto, including MS Teams phone, TELUS VoIP services, U of T corporate cellphone plan and the contract for legacy Bell Centrex lines used primarily in elevators and Code Blue emergency call boxes.

Services:

  • MS Teams phone
  • TELUS/GoCo VoIP (edge-case)
  • Corporate cell phones
  • Bell Centrex landlines
  • Fax lines
  • Voice messaging
  • Voicemail to email
  • Common area phones
  • Conference calling

U of T Phonebook/Directory

Help - Free computer icons   Getting Started:

To request support for your telephone services, contact your local departmental coordinator (usually the Business Officer or Administrative Assistant within your department/faculty).

Question mark - Free communications icons   Get Help:

 

Documentation - Free business and finance icons   VoIP Training and Support (FAQ)

Service Category: Communication and Collaboration > Conferencing and Telephones
Service run by: Office of the Chief Information Officer > Enterprise Infrastructure Solutions
Service for: faculty, staff
Service Charges: none
Lifecycle Status: in operation
Standard Availability: M-F 9-5
Scheduled Downtime: Scheduled As Needed