System Management
Overview and Key Features:
The System Management service provides expert design, implementation, and management of Windows Server and Linux operating systems, along with associated subsystem server software, for divisional and enterprise partners. Systems can be hosted across various platforms, including the ITS Private Cloud and public cloud environments.
This service includes:
- Configuration of system resources (storage, CPU, memory, etc.)
- Database access
- Firewall setup
- OS upgrades and patching
- Security: Collaborating with service partners and the Information Security group to identify security requirements and implement tailored solutions, including defensive measures, processes, and regular vulnerability scans.
- Hosting and management of LAMP stacks (Linux, Apache, MariaDB, PHP/Python/Perl)
- NET and MS SQL website hosting
- Performance and resource monitoring
- DevOps support and integration
- Complex Problem Solving: Collaboratively solving complex issues with service partners and other technical groups, addressing challenges related to networks, servers, cloud services, and applications.
Getting Started:
- Open a new Infrastructure Commission Request with SSG