System Management

Product overview - Free business icons   Overview and Key Features:

The System Management service provides expert design, implementation, and management of Windows Server and Linux operating systems, along with associated subsystem server software, for divisional and enterprise partners. Systems can be hosted across various platforms, including the ITS Private Cloud and public cloud environments.

This service includes:

  • Configuration of system resources (storage, CPU, memory, etc.)
  • Database access
  • Firewall setup
  • OS upgrades and patching
  • Security: Collaborating with service partners and the Information Security group to identify security requirements and implement tailored solutions, including defensive measures, processes, and regular vulnerability scans.
  • Hosting and management of LAMP stacks (Linux, Apache, MariaDB, PHP/Python/Perl)
  • NET and MS SQL website hosting
  • Performance and resource monitoring
  • DevOps support and integration
  • Complex Problem Solving: Collaboratively solving complex issues with service partners and other technical groups, addressing challenges related to networks, servers, cloud services, and applications.

   

Help - Free computer icons   Getting Started:

   

Question mark - Free communications icons   Get Help:

Service Category: Infrastructure > Server and Storage Management
Service run by: Office of the Chief Information Officer > Enterprise Infrastructure Solutions
Service for: faculty, staff
Service Charges: See Systems & Solutions Group for more information.
Lifecycle Status: in operation
Standard Availability: M-F 9-5
Scheduled Downtime: Scheduled as needed