The Digital Workplace (DW) provides departments with a core set of computing device, server, storage, and application management services. The DW team provides IT services and support for its clients in-person or remotely. The DW environment is a secure environment, regularly patching software and devices, and providing real-time data replication for data preservation and business continuity. Learn more about the Digital Workplace service on our Web site.
| Service Category: | Desktop and Mobile Computing > Desktop and Mobile Device Support |
|---|---|
| Service run by: | Office of the Chief Information Officer > Enterprise Applications & Solutions Integration |
| Service for: | faculty, staff |
| Service Charges: | TBD |
| Lifecycle Status: | in operation |
| Standard Availability: | M-F 9-5 |
| Scheduled Downtime: | N/A |
| Additional Information: | The Digital Workplace is more than desktop and device management. The Help Desk team is available to assist through the Enterprise Service Centre. The service hosts high-availability, secure data storage, assists departments in migrating to Sharepoint Online, supports employees who are traveling and need guidance on secure computing and using UTORvpn, and so much more. |
